{"id":1570,"date":"2011-12-08T12:01:54","date_gmt":"2011-12-08T22:01:54","guid":{"rendered":"http:\/\/www.mobileviews.com\/blog\/?p=1570"},"modified":"2011-12-08T12:03:49","modified_gmt":"2011-12-08T22:03:49","slug":"jawbone-treating-their-customers-right-no-questions-refund-the-jawbone-up-activity-monitor","status":"publish","type":"post","link":"https:\/\/www.mobileviews.com\/blog\/2011\/12\/08\/jawbone-treating-their-customers-right-no-questions-refund-the-jawbone-up-activity-monitor\/","title":{"rendered":"Jawbone treating their customers right: No questions refund the Jawbone Up activity monitor"},"content":{"rendered":"<p><a href=\"https:\/\/www.mobileviews.com\/blog\/wp-content\/uploads\/2011\/12\/jawboneup_blue.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.mobileviews.com\/blog\/wp-content\/uploads\/2011\/12\/jawboneup_blue.png\" alt=\"\" title=\"jawboneup_blue\" width=\"316\" height=\"134\" class=\"alignleft size-full wp-image-1571\" srcset=\"https:\/\/www.mobileviews.com\/blog\/wp-content\/uploads\/2011\/12\/jawboneup_blue.png 316w, https:\/\/www.mobileviews.com\/blog\/wp-content\/uploads\/2011\/12\/jawboneup_blue-300x127.png 300w\" sizes=\"auto, (max-width: 316px) 100vw, 316px\" \/><\/a>I was a guest on Hawaii Public Radio&#8217;s <a href=\"http:\/\/www.hawaiipublicradio.org\/content\/bytemarks-cafe-november-30-2011\">Bytemarks Cafe technology show on November 30, 2011<\/a>. The topic was gadget holiday gifts. When asked about the new Jawbone Up activity monitor, I said while it sounded interesting, I saw comments on the Apple Store site from customers talking about a variety of problems with the device. Based on this, I recommended people check customer comments there and other sites before buying the device.<\/p>\n<p>Engadget reported that Jawbone responded by, in my opinion, doing the right thing for their customers:<\/p>\n<p><a href=\"http:\/\/www.engadget.com\/2011\/12\/08\/jawbone-offers-no-questions-asked-refund-for-troubled-up-band\/\">Jawbone offers &#8216;no questions asked&#8217; refund for troubled Up band, even if you keep it<\/a><\/p>\n<p>The details of the policy is found here on the Jawbone site:<\/p>\n<p><a href=\"http:\/\/www.jawbone.com\/up\/guarantee\">Letter from the CEO &#8211; The Up No Questions Asked Guarantee<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I was a guest on Hawaii Public Radio&#8217;s Bytemarks Cafe technology show on November 30, 2011. The topic was gadget holiday gifts. When asked about the new Jawbone Up activity monitor, I said while it sounded interesting, I saw comments on the Apple Store site from customers talking about a variety of problems with the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[4,119],"tags":[193],"class_list":["post-1570","post","type-post","status-publish","format-standard","hentry","category-mobile-devices","category-mobile-lifestyle","tag-health"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/ppKRG-pk","jetpack_sharing_enabled":true,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.mobileviews.com\/blog\/wp-json\/wp\/v2\/posts\/1570","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mobileviews.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mobileviews.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mobileviews.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mobileviews.com\/blog\/wp-json\/wp\/v2\/comments?post=1570"}],"version-history":[{"count":2,"href":"https:\/\/www.mobileviews.com\/blog\/wp-json\/wp\/v2\/posts\/1570\/revisions"}],"predecessor-version":[{"id":1573,"href":"https:\/\/www.mobileviews.com\/blog\/wp-json\/wp\/v2\/posts\/1570\/revisions\/1573"}],"wp:attachment":[{"href":"https:\/\/www.mobileviews.com\/blog\/wp-json\/wp\/v2\/media?parent=1570"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mobileviews.com\/blog\/wp-json\/wp\/v2\/categories?post=1570"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mobileviews.com\/blog\/wp-json\/wp\/v2\/tags?post=1570"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}