MobileViews Podcast 284: Rants about cloud services’ customer support

In this Podcast, Jon Westfall and I discuss:

  1. Outlook Premium (product no longer offered) subscription needs to be renewed next month. But, I need to change the credit card and the web UI won’t let me. Only online help available is a useless virtual assistant. Will try phone number.

    UPDATE 1: I’m on hold with Microsoft Store customer service as I post this blog item.
    UPDATE 2: I spoke with Microsoft Store Support who transferred me to Accounts and Billings. The total elapsed time was about 28 minutes. However, the customer service person was able to change the billing to use the correct credit card.

  2. Google to pay $40 million for Fossil’s secret smartwatch tech – new products incoming
  3. Microsoft shutting down Windows Phone over the next year or so
    Is there a clear path to Android or iPhone?
  4. Jon’s Walmart Pay experience. Seamless.
  5. CBS All Access: No Star Trek Short Treks when purchased through Amazon Prime?

Available via Google Music Podcasts and Apple iTunes.

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MobileViews Podcast 283 – CES 2019 and other useless info

In this podcast, Jon Westfall and I discuss:

  1. One year since the Hawaii missile crisis
  2. The uselessness of CES awards. Let’s look at 2009.
    Palm Pre wins Best of CES 2009 and People’s Voice Award
    Computers & Hardware winner: Sony Vaio P-Series Lifestyle PC.
    List of other 2009 CES category winners
  3. Lenovo made this tiny and adorable Google alarm clock that doubles as a smart speaker
  4. AirPlay coming to Smart TVs
  5. Google Canvas web drawing app comments on OgasaWalrus.com
  6. Also: To be on the lookout: iPad Mini 5. /li>
  7. Ravelry: A Web 1.0 Community that successfully remained relevant in Web 2.0 (And the case of mobile optimized vs. mobile app). Just some interesting points from someone who remembers Web 1.0 communities.

Available via Google Music Podcasts and Apple iTunes.

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MobileViews Podcast 282: Happy 2019

In this podcast Jon Westfall and I discuss:

Available via Google Music Podcasts and Apple iTunes.

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MobileViews Podcast 281: 2018 wrap-up with Jack Cook, Ricky Li, & Sven Johannsen

Jack Cook, Ricky Li, & Sven Johannsen joined me to discuss the 2018 year in tech and a little bit of looking forward to 2019.

2018 tech memories

  • Splintering of streaming video services: Star Trek Discovery only on CBS All Access, Titans only on DC Universe, Cloak and Dagger only on Hulu, etc.
  • Crash of the crypto market, return of sane video card prices.
  • 2018 the end of the x86 only windows world? Again
  • Isn’t this every year? — Year of the hack/cyberattack/databreach
  • And??? — Death of Net Neutrality
  • Year of the tablet/2-in-1 PC but they mostly all are terrible
  • 2018 wasn’t facebook’s year. What’s your favorite facebook scandal from 2018?
  • Jack jumped to the “dark side” …from Windows Phone to Samsung Galaxy Note 9
  • Android Camera Night Sight for Pixel
  • Google Fi – a cell service as it should be (except the data price)
  • Sven – Surface headphones
  • Netflix/Blackmirror interactive movie

A few interesting recent gadgets

Available via Google Music Podcasts and Apple iTunes.

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MobileViews Podcast 280: Have we reached peak apps?

In this podcast, Jon Westfall and I discuss;
  1. Android Pixel 2 Call Screen IRL experience
  2. Starbucks partnering with UberEats for delivery from about 3,500 U.S. stores
  3. Looking at Jon’s list of gems that we’re going to discuss, I wonder if we have reached “peak app”? When was the last time we saw a widely use new app that wasn’t some kind of social app?
  4. Top 5 Android apps in the Google Play Store
  5. Jon’s hidden mobile apps gems of 2018
  6. I re-installed Google Waze and found it ever more annoying than the version I used years ago (prior to Google Maps getting turn-by-turn navigation.

Available via Google Music Podcasts and Apple iTunes.

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MobileViews Podcast 279: Google Android Call Screen demo & more

  1. Pro tip: If you are an Audible subscriber, Audible provides a selection of short books from which you can select two each month for free. This month, in addition to the two books you can select, you can also choose to download a third book titled Jingle Bell Pop: How to Make a Holiday Hit. The titles of the two free audio books I choose are: Christmas Eve 1914 and Alien: Out of the Shadows.
  2. I first thought that saying”OK Google, play the news” displays video news clips compared to saying just “news” and getting audio-only news. However, this just happened to be the case at the time of my first test. You can, however, modify the news source list on an Android device (but apparently not the Smart Display itself) to include video news sources. Collaborating on the future of audio news for the Assistant
  3. FaceTime in 12.1 can take live photos
  4. Google Android Call Screen on Pixel 2 not what I expected
  5. Jon’s Rant about Outlook for iOS – yes, some nice features. Yes, nice design. But Microsoft To-Do Sucks, why can’t we have that in Outlook?!?
  6. Jon’s ProTip – Don’t forget about the Wayback Machine (www.archive.org)
Available via Google Music Podcasts and Apple iTunes.

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