HTC, Motorola, Palm Below Average in J.D. Powers Smartphone Satisfaction Survey

Apple, RIM (Blackberry), and Samsung are above the J.D. Powers industry average score for smartphone satisfaction…

J.D. Power: Apple’s iPhone top dog in customer satisfaction

…but Windows Mobile device manufacturers HTC, Motorola, and Palm are all below the average. Samsung also makes WiMo devices.

There are a couple of interesting findings reported in the J.D. Powers press release…

J.D. Power and Associates Reports: iPhone Manufacturer Apple Ranks Highest in Business Wireless Smartphone Customer Satisfaction

– Top reason for choosing a smartphone brand: Internet capability (45%)
– 34% of smartphone users downloaded 3rd party software